Búsqueda de ARTÍCULOS DEL AUTOR: weeks holly

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  • Dealing with Difficult People
    Schwartz, Tony / Gerzon, Mark / Weeks, Holly
    Learn how to deal with difficult colleagues and clients.At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?This book explains the research behind our emotional response to a...

    $346.00 MXN

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